FAQs

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Q. If I order in bulk, do I get a price break?

Volume plays a large roll when dictating price. Please contact one of our sales reps to further discuss.

Q. What are your credit terms?

We require that all customers send in credit references for approval. If approved, standard terms are Net 30. If you aren’t set up on terms we can ship with pre-payment by Amex, Visa or MasterCard.

For an application to establish N30 with us, please see Forms section and fill out accordingly.

Q. Do you have a current price list?

Unfortunately we do not. We sell thousands of products and are constantly adding new fabrics and components to satisfy our customers. Also, it is important that we understand the type of volume you require in order to effectively quote you on price.

Q. Can I get a sample?

Yes. Contact us and we will provide samples specific to your needs, unless it is a custom produced fabric.

Q. I have a sample of some product that I would like to source, but I am having a difficult time identifying what exactly it is. Can you help?

Yes! We understand that the textile industry can be quite challenging. Chances are, if you send us a sample of what you are looking for, we can find or produce it for you. Please give us a call to discuss.

Q. Where do you ship product from?

Our corporate office is in Ohio but we ship from warehouses all over the US, depending on the product. We always make our best effort to minimize your ship time and cost.

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Woven Fabrics

Q. What is the lead time for custom produced fabric?

It depends on the base fabric and what needs to be done to the fabric, i.e. dyeing and finishing only or additional printing and/or custom put up all come into play. Typically we will run about 3 to 4 weeks on standard items and as long as 8 to 10 weeks on items that are not as typical. For imported fabrics, the lead time tends to be 10 to 12 weeks.

Q. Are we able to spread out shipments on custom fabrics?

Yes, we will produce and hold fabric for our customers up to 90 days after goods are ready to ship. We will need to know this in advance, however, as we will need to quote accordingly to allow for this.

Q. Can you dye to match Pantone Shades?

Yes. Our dye houses can dye to match any color required, on custom dye lot runs.

Q. Can you offer a less expensive alternative to what I am currently using?

Depending on the end product, we are more than happy to discuss alternative fabrics that you may want to consider. It is probably best that you call us to discuss.

Q. If I do not know the exact material that I am looking for, can MMI help?

If you have a small sample or spec sheet, we can figure out the exact product you want. It also helps to understand your intended use.

Q. Do you own and operate your own dye house?

No. We have established relationships with multiple dye and finishing houses all over the country. This gives us the flexibility to choose which dye house has the appropriate machinery to manufacture your product. We take all the necessary to steps to ensure that quality, price, and delivery are the best they can possibly be.

Q. What dictates the size of a dye lot?

As you can imagine, the quoted minimums are based upon load size per product. This is dictated by the dye house in order to achieve maximum efficiency when manufacturing your product. We remind customers that this is not an exact science. Final quantities are contingent upon raw material put up (quantity) and working loss. Please let us know your requirements and we will be more than happy to help you.

Q. Can I get a specification or an MSDS Sheet?

Yes. We understand that many of your customers need to provide this documentation to their customers, so this information is available upon request.

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Hook and Loop

Q. What is the difference between acrylic-based and rubber-based pressure sensitive adhesive?

Acrylic-based product is typically used in outdoor applications and when used against PVC products. It has better UV properties and holds up better in varying temperatures. Acrylic-based product is generally priced 20% higher than rubber-based.

Q. When should I use unnapped loop vs. regular loop?

Unnapped loop has a higher cycle life and is generally used in many medical applications. Sometimes it is used because it is aesthetically more pleasing than regular loop.

Q. What are your minimum purchase requirements?

All products are stocked and shipped by the case so our only minimum is one case per product per side. Case size varies by product – usually 500 yards+.

Q. Can you create a custom color?

Yes. We have over 400 colors available to us out of our China factory that can be ordered in one case minimum order quantity with a lead time of 8 to 10 weeks. If your color does not come close to one of these colors, a custom color can be created with higher minimums.

Q. Can I order a roll?

No. However, we will make every attempt to supply you with sample yardage upon request. Please feel free to call and request a sample at any time.

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Vinyl

Q. What is your minimum for a custom color?

Depending on the style, typically we can dye to match your standard with a minimum of 1000 yards.

Q. Can I order custom colors for Import Vinyl?

Yes. We are happy to bring in a minimum of 1000 yards in 10-12 weeks.

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Neoprene

Q. What thicknesses is Neoprene stocked in?

We can source thicknesses ranging from 0.5mm up to 12mm. If you need something that is not a stock item, please feel free to call and we will quote you based on your specific demand.

Q. Do you stock Neoprene in sheets or rolls?

We primarily stock all neoprene in sheet form. However, if you require your material to be brought in from overseas in roll form, we can order it direct and have it to you in 10-12 weeks in most cases.

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Fleece

Q. Are custom colors of Fleece available?

We try to keep a great variety of colors in stock for your needs. However, if you need a custom color, we can run a dye lot for you with a 400-yard minimum.

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Labels

Q. Can I get a proof of the label before production?

Since labels are custom and require us to set a machine up to produce any qty, we can only provide a paper proof for printed label orders; we can provide actual samples of woven labels on a first article approval basis only when accompanied with a production order.

Q. What is the lead time?

Generally, new label orders with artwork for approval require a 3 to 4 week lead time. If it’s a repeat order we can usually turn around within a couple of weeks.

Q. Are woven labels more expensive than printed labels?

Not necessarily. It depends on the definition you need and, of course, quantity. A lot of times our woven labels will come back less expensive than printed.

Q. Can you do other custom, jacquard weaving on narrow fabrics?

Yes. We offer custom jacquard weaving on elastics and webbing with only 5000 yard minimums.

Q. How many colors can I use for my label?

We can provide woven and printed labels from your basic two-tone label up to the highest quality labels. We will work with you to make sure that the quality of your label is just what you had in mind!

Q. Will you keep my labels in stock?

Yes. Upon Blanket order placement only. As labels are completely custom, based on your projections, we are happy to keep additional inventory here in our office to avoid any future shortages.

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Cord and Elastic

Q. How can I tell if I need knit or woven elastic?

If you are already buying elastic, simply stretch the product – if you can see through it, most of the time you will be using a knit product. Knit products are less expensive than woven products.

Q. Do you have standard stock products that can be sampled?

Yes. If you don’t know what you need but can tell us your end use, we can send you a sample of a standard product that would require a one case minimum order.

Q. Do you sell this by the roll or the case?

Both. Primarily, we sell our shock cord in case quantities. However, in some cases we do keep inventory on our more commonly used items in our stock room. Please call your sales representative and inquire.

Q. Can I do a custom “tracer” color

Absolutely. Keep in mind that there may be minimums that will be required to run a custom lot, but it can be done. Please contact us and request a formal quote.

Q. Do you stock Latex Free Elastic?

Yes we do. Please make your sales representative aware that this is your requirement, and we are happy to quote Latex Free.

Q. Where does your Elastic ship from?

All Elastic products will ship from Ohio.

Q. Are there minimum orders for Rope/Cord and Elastic?

All Rope & Cord are typically sold in 5,000 feet and up. However, we will create a stock program for you based on your blanket purchase order needs. We have many stock products for Elastic available to purchase by the case quantity; stock programs can be created for your needs. Minimum runs for non-stock items are usually 5000 yards and up.

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Finished Products

Q. What do I need to get started?

This process is typically easier than you think, and we can walk you through it. Commonly, we will need a few samples and target pricing so we can submit them to our factories for custom quotation. Within a few weeks you will receive a tailored quote for consideration.

Q. Will I receive a sample in order to review quality?

Yes. This is our standard operating procedure when dealing with overseas suppliers. Upon order placement only, our factory will forward a production sample for quality inspection prior to the release of the goods. This allows you to be in control of the quality of products being used, and to feel comfortable with the product that you are purchasing.

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Closeouts

Q. Are closeouts considered seconds?

No, we stock or have access to many first quality closeouts.

Q. Can I see a sample?

Based upon what we have available, it may be possible to send you a small piece of the fabric for approval. Please check with one of our sales representatives.

Q. What is the standard roll size on closeouts?

Roll sizes will vary from product to product. Please call us to discuss.

Q. What is the FOB point on your closeouts

We stock our closeouts mainly in Ohio or South Carolina, but location may vary.

Q. Do your closeouts meet MIL-Specs?

Please call us to check availability. We do currently have access and stock on MIL-Spec closeouts.

Q. I see a fabric on your list that I use, however cannot order right now. Can you hold it for me?

Unfortunately, we offer our closeouts on a first come first serve basis. Based on the significant cost savings we urge our customers to take advantage of this as quickly as possible.

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Zippers

Q. How do I correctly measure the total length needed for assembled zippers?

Zippers are always measured from component to component (end stops), regardless of zipper style. For example, your total length may only be 16” on a zipper even if you measure 18” from fabric end to fabric end (called zipper tape).

Q. What is your minimum for assembled zippers?

We will do as little as 25 pcs. for you and can turn around your order in 10 to 14 business days (or sooner).

Q. How do I know what size (gauge) zipper I need?

The gauge is measured from one side of the ‘teeth’ to the other side in mm – so if you get 5mm, you need #5 zipper.

Q. How can I tell if I need coil chain or molded chain?

Coil chain is not as strong as molded chain. It will depend on your application. A molded chain is easy to tell as it has individually injected molded teeth right onto the zipper tape. Coil chain’s zipper teeth are extruded plastic that are then sewn onto the zipper tape.

Q. Can you do a custom dye match for the zipper?

Yes, just like our other products, as long as our minimums are met we can dye to match for you on our zipper products. Lead times typically range 12 weeks for this process.

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"It was 14 years ago that I had the opportunity to go to the IFAI Show where I met Amy Bircher of MMI Textiles. Over the past several years we have developed a great relationship. Being new to the textile industry Amy and MMI have been very helpful answering my questions and dealing with my material needs. MMI has always been great in their follow up with the various suppliers they represent to make sure of on time delivery"
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- Steve – Military End-Product Manufacturer

“It was 14 years ago that I had the opportunity to go to the IFAI Show where I met Amy Bircher of MMI Textiles. Over the past several years we have developed a great relationship. Being new to the textile industry Amy and MMI have been very helpful answering my questions and dealing with my material needs. MMI has always been great in their follow up with the various suppliers they represent to make sure of on time delivery, while maintaining good quality and competitive pricing. I must say that MMI is one of our key suppliers.”

- Steve – Military End-Product Manufacturer

MMI Textiles
29260 Clemens Rd. Bldg. II, Ste. B
Westlake, OH 44145
phone: 888.664.0086
phone: 440.899.8050
fax: 440.899.8055
info@mmitextiles.com

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