FAQs

Contact us. Let us know what you are looking for. We will then set you up with a sales representative that will walk you through the ordering process. 

Yes. We have a minimum order policy in place. $500 US / $1000 International. 

Volume plays a large role when dictating the price of certain materials. Please contact one of our sales reps to further discuss.

We require that all customers send in credit references for approval. If approved, standard terms are Net 30. If you aren’t set up on terms we can ship with pre-payment by Amex, Visa or MasterCard.

For an application to establish N30 with us, please contact us. 

No. Take a look at our product line pages and contact us if there is something you don’t see...chances are, we have it or know where to find it!

Yes. We have price lists for the majority of our stock products. For some items, it is important that we understand the type of volume you require in order to effectively quote you on price.

Yes. Contact us and we will provide samples specific to your needs, unless it is a custom produced fabric or material.

Yes! We understand that the textile industry can be quite challenging. Chances are if you send us a sample of what you are looking for - we can source or produce it for you.

It depends on the base fabric and what needs to be done to the fabric, i.e. dyeing and finishing only or additional printing and/or custom put up all come into play. Typically we will run about 3 to 4 weeks on standard items and as long as 8 to 10 weeks on items that are not as typical. For imported fabrics, the lead time tends to be 10 to 12 weeks.

Yes, we will produce and hold fabric for our customers up to 90 days after goods are ready to ship. We will need to know this in advance, however, as we will need to quote accordingly to allow for this.

Yes. Our dye houses can dye to match any color required, on custom dye lot runs.

Depending on the end product, we are more than happy to discuss alternative fabrics that you may want to consider. It is probably best that you contact us to discuss.

If you have a small sample or spec sheet, we can figure out the exact product you want. It also helps to understand your intended use.

No. We are fabric converters - we have established relationships with multiple dye and finishing houses all over the country. This gives us the flexibility to choose which dye house has the appropriate machinery to manufacture your product. We take all the necessary to steps to ensure that quality, price, and delivery are the best they can possibly be.

The quoted minimums are based upon load size per product. This is dictated by the dye house in order to achieve maximum efficiency when manufacturing your product. We remind customers that this is not an exact science. Final quantities are contingent upon raw material put up (quantity) and working loss. Please let us know your requirements and we will be more than happy to help you!

Yes. We understand that many of your customers need to provide this documentation to their customers, so this information is available upon request.

Acrylic-based product is typically used in outdoor applications and when used against PVC products. It has better UV properties and holds up better in varying temperatures. Both adhesives adhere well to the following substrates: Aluminum, Stainless Steel, Copper, Tin, Glass, Nylon, Polyester, Polyurethane. Acrylic-based product is generally priced 20% higher than rubber-based.

Unnapped loop has a higher cycle life and is generally used in many medical applications. Sometimes it is used because it is aesthetically more pleasing than regular loop.

All products are stocked and shipped by the case so our only minimum is one case per product per size. Case size varies by product – usually 500 yards+.

Since labels are custom and require us to set a machine up to produce any qty, we can only provide a paper proof for printed label orders; we can provide actual samples of woven labels on a first article approval basis only when accompanied with a production order.

Generally, new label orders with artwork for approval require a 3 to 4 week lead time. If it’s a repeat order, usual turnaround time is a couple weeks.

Not necessarily. It depends on the definition you need and, of course, quantity. A lot of times our woven labels will come back less expensive than printed.

We can provide woven and printed labels from your basic two-tone label up to the highest quality labels. We will work with you to make sure that the quality of your label is just what you had in mind!

Yes. Upon blanket order placement only. As labels are completely custom, based on your projections, we are happy to keep additional inventory here in our office to avoid any future shortages.

If you are already buying elastic, simply stretch the product – if you can see through it, most of the time you will be using a knit product. Knit products are less expensive than woven products.

Yes we do.

Absolutely. Keep in mind that there may be minimums that will be required to run a custom lot, but it can be done.

Both. Primarily, we sell our shock cord in case quantities. However, in some cases we do keep inventory on our more commonly used items in our stock room. Please call your sales representative and inquire.

All rope & cord are typically sold in 5,000 feet and up. However, we will create a stock program for you based on your blanket purchase order needs.

No, we stock or have access to many first quality closeouts.

Based upon what we have available, it may be possible to send you a small piece of the fabric for approval. Please check with one of our sales representatives.

Roll sizes will vary from product to product. Please call us to discuss.

We stock our closeouts mainly in Ohio or South Carolina, but location may vary.

Please call us to check availability. We do currently have access and stock on Mil-Spec closeouts.